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BEFORE YOU ARRIVE
EXPLORE THE HSBC SVNS LOS ANGELES SITE MAP

Join the Party in Los Angeles

  • LAX-SVNS
    FIND YOUR WAY AROUND DIGNITY HEALTH SPORTS PARK
    Explore the HSBC SVNS Los Angeles Site Map to navigate your way around the complex.
  • LAX-SVNS
    DOWNLOAD YOUR TICKETS ON THE AXS APP
    For easy entry, make sure that you download the AXS Tickets App to access and download your tickets directly on your phone before you arrive.

FOLLOW THE SERIES

  • LAX-SVNS
    WELCOME TO LA!
    Michael Roberts, CEO of HSBC USA and Americas, offers a warm welcome to fans ahead of HSBC SVNS landing in Los Angeles.
  • HSBC SVNS LAX: SEVEN THINGS NOT TO MISS!
    Check out our Top 7 reasons why you should attend HSBC SVNS Los Angeles
  • GENERAL-SVNS
    PLAY SVNS
    New HSBC SVNS Predictor Game! | Free. Easy to join. Simple to play | Predict top performers. Earn points. Compete with fans worldwide | Play via the official HSBC SVNS app now or SVNS.com
  • GENERAL-SVNS
    Download the app
    Download the SVNS app for all the latest news and content, anytime, anywhere!

LOS ANGELES FAQS

  • Event & Travel Info 7
  • Prices & Information 8
  • Online Ticketing 16
  • Seating 4
  • Accessibility 7
  • Hospitality 5
  • Families 4
  • Facilities 5
  • Security 4
  • DIGITAL - APP & WHERE TO WATCH 3
  • Which teams are taking part?

    A full list of the men's and women's teams taking part in HSBC SVNS 2024 can be found on our Standings page here.

  • What is the match schedule for each day?

    We'll release the match schedule closer to the event. Keep an eye on our Fixtures and Results page for details once the draw is made.

  • IS PUBLIC TRANSPORTATION AVAILABLE TO THE VENUE?

    Please visit LA Metro to find available bus routes and rail lines. Enter your starting address and enter 18400 Avalon Blvd., Carson, 90746 as the ending address. (You'll be asked to confirm 18400 Avalon Blvd., Carson, 90747 as the destination address. Although the correct zip code for the stadium is 90746, the website will return routes to our stadium with the 90747 zip code).

  • CAN I RIDE SHARE TO THE VENUE?

    There is a designated drop off and pick up point at Gate A. Enter your destination as Avalon Blvd & E 184th St and ask your driver to proceed up the stadium driveway.

  • IS PARKING AVAILABLE AT THE VENUE?

    General Parking is available in a number of on-site parking lots. Parking can be purchased in advance on the AXS website, or on the day by credit card only. We recommend that you arrive early to obtain the best general parking locations.

  • WHEN DO PARKING LOTS OPEN AND CLOSE?

    Parking lots open at 3pm on Friday, 7:30am on Saturday and 7:30am on Sunday. Gates close shortly after the final match of the day, and all vehicles must be removed from the lots overnight.

  • CAN I LEAVE MY CAR AT THE VENUE IF I HAVE A WEEKEND PASS?

    Vehicles must not be left in the lot overnight. Please move all vehicles at the end of each event day.

  • WHERE CAN I PURCHASE TICKETS FOR HSBC SVNS LOS ANGELES?

    Tickets for HSBC SVNS LOS ANGELES can only be purchased from AXS. Tickets purchased through any other outlet, including Facebook or Viagogo are void without refund. Don't be caught out!

  • How old do I have to be to purchase a ticket?

    All ticket purchasers must be over 18.

  • Can I purchase tickets at the stadium?

    All tickets are available online. Limited tickets may be available to purchase in person on the day of the event, subject to availability.

  • Are there any age restrictions for attending the event?

    Under 18s must be accompanied by an adult. Babes in arms are not permitted, and it's not advised under 5 years old attend the event.

  • WHAT IS THE MAXIMUM NUMBER OF TICKETS THAT I CAN PURCHASE?

    The maximum number of tickets you can purchase in a single transaction is 9.

  • Are there any concessionary discounts?

    All tickets are sold exclusively at full price. Concessionary pricing is available to spectators with accessible requirements, subject to availability.

  • What methods of payment are accepted?

    All major credit and debit cards are accepted, excluding American Express.

  • When do I have to pay for my tickets?

    At the point of purchase. All ticket types are available online.

  • WHAT ARE THE TERMS & CONDITIONS FOR HSBC SVNS LOS ANGELES?
  • What happens to my data once the ticket purchase is complete?

    We'd love to stay connected to you, and you will be asked if you would like to hear from us in the future. You are protected under ours and the ticket issuer's privacy policy at point of purchase.

  • HOW CAN I CHANGE THE EMAIL ADDRESS OF MY TICKETING ACCOUNT?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location. 

  • I HAVE FORGOTTEN THE PASSWORD OF MY TICKETING ACCOUNT. WHAT SHOULD I DO?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location. 

  • I HAVE MORE THAN ONE TICKETING ACCOUNT. CAN I MERGE TWO SEPARATE TICKETING ACCOUNTS TOGETHER, SO ALL TICKETS ARE IN ONE ACCOUNT?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location. 

  • Can tickets from two separate accounts be seated together?

    No. We suggest that if you wish to have flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.

  • CAN I TRANSFER MY TICKET TO ANOTHER PERSON?

    Yes, you'll need to download the ticket issuers app, if available. Tickets will be distributed closer to the event date, and you will be notified with instructions on how to do this closer to the event date. 

  • HOW AND WHEN WILL I RECEIVE MY TICKETS?

    Tickets will be issued digitally and we will communicate with you closer to the event date when your tickets are ready to be downloaded. 

  • WHAT DO I DO IF I HAVEN'T RECEIVED MY TICKETS?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for Tickets for that HSBC SVNS location.

  • Will I be required to bring ID for entry?

    Yes, ID may be required to confirm proof of age. The name on the ID should match the name on the ticket.

  • DO I HAVE TO PRINT MY TICKETS?

    Printed tickets will not be accepted at the entrance of the event. Please ensure you follow the instructions of the Ticket issuer, and your digital ticket is displayed on your phone in order to gain access into the event. Only the original digital ticket will grant access – do not take a ‘screenshot’ or a digital ‘pdf’ of your ticket. There might be limited connectivity at the stadium, so view and download your tickets before you arrive.

  • WHAT DO I DO IF I DON'T HAVE A SMARTPHONE?

    Physical tickets may be issued on exception. You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.

  • What is the policy for refunds or exchanges if I am unable to attend the event?

    All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.

  • Will I get a refund if the event is cancelled?

    Yes. If the event is cancelled you are entitled to a refund. All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.

  • I HAVE BOUGHT A TICKET FOR ONE DAY OF THE EVENT, BUT WOULD LIKE TO CHANGE TO A DIFFERENT DAY. IS THIS POSSIBLE?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.

  • CAN I UPGRADE MY TICKET CATEGORY AFTER COMPLETING MY PURCHASE?

    You'll need to contact the official ticket seller for the event. To find this, simply select the city you wish to attend and click buy tickets. You will be directed to the official and only seller for tickets for that HSBC SVNS location.

  • WILL I BE INFORMED ABOUT THE LOCATION OF MY SEAT WHEN I PURCHASE A TICKET?

    No. You will be informed of the location of your seat when tickets are distributed closer to the event.

  • CAN I SELECT MY SEATS IN THE STADIUM?

    No. All reserved seats are sold Best Available. Tier 1 seating is closest to the action.

  • Can I request seats next to my family or friends?

    No. If you wish flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.

  • WILL I BE ABLE TO LEAVE AND RE-ENTER THE STADIUM BOWL ON THE DAY?

    You are free to move within the Stadium perimeter throughout the day so you're free to enjoy everything that the concourse has to offer.
    No re-admittance is in effect if you leave the stadium. 

  • WHAT TICKETS ARE AVAILABLE FOR FANS WITH DISABILITIES AND THOSE WITH LIMITED MOBILITY?

    Spectators with accessible requirements can book through the official ticket issuer online, or via their customer care team.

  • HOW DO I PURCHASE ACCESSIBILITY TICKETS?

    Spectators with accessible requirements can book through the official ticket issuer online, or via their customer care team.

  • If I have a companion/carer, do they have to purchase a separate ticket?

    No. A complimentary companion ticket can be provided. All accessible tickets and companions are subject to availability. 

  • Is there accessible parking for fans with disibilities and those with limited mobility?

    Designated parking is available for guests with disabilities, including van accessible spaces. These spaces are reserved for vehicles displaying a current state issued disability placard or license plate. For ADA parking access, please use gates A, B or D.

  • Where can I find more information about Accessibility?

    Accessibility Information can be found within the Guest Services section of the Dignity Health Sports Park website.

  • I have accessibility requirements, how do I access the stadium?

    Step-free access is available at the North East, South East and North West entry gates.

  • Are service dogs allowed into the stadium?

    Service animals that are trained or in training are allowed to enter during events. 
    Guests who need to escort a service animal to an animal relief area are allowed re-entry to the facility. All such guests are to notify the Guest Services Manager prior to exiting the facility so that their ticket can be stamped or initialed.

  • HOW DO I FIND OUT MORE ABOUT HOSPITALITY / NEXT LEVEL EXPERIENCES?

    Check out our Los Angeles Next Level Experiences here.

  • WHERE DO I ENTER THE STADIUM?

    Entrance is via the South West gates, next to the box office and David Beckham statue. There is a dedicated line for Next Level Experience ticket holders.

  • WHAT TIME DO THE LOUNGES OPEN?

    All Hospitality areas will open at the same time as the main gates - 4pm on Friday 1st March (Suites only), 9am on Saturday 2nd March and 9am on Sunday 3rd March, and will close shortly after the pitch is clear after the final match of the day.

  • WHAT IS THE DRESS CODE?

    The dress code for all VIP Areas is smart casual, but fancy dress is actively encouraged for Spring Hotel Terrace ticket holders.

  • CAN I TAKE MY WRISTBAND OFF ONCE I'M IN THE STADIUM?

    Wristbands will be given to each guest on entry to each of the lounges and must be kept on throughout the day.

  • Do children need a ticket?

    All children, regardless of age, must be in possession of a valid ticket to have access to the venue. There are no reduced prices for children.

  • Is there a minimum age for children?

    Under 18 years old must be accompanied by an adult. Babes in arms (under 24 months) are not permitted. It is recommended under 5 years do not attend the event.

  • Can my child sit on my lap?

    No. Babes in arms are not permitted.

  • IS THERE A FAMILY ZONE IN THE STADIUM AND WHERE IS IT LOCATED?

    HSBC SVNS brings the party across the whole stadium. We don't have a specific family zone but recommend purchasing a General Admission ticket so you have the flexibility to move around the Stadium.

  • Where does my ticket allow me access?

    A valid ticket provides entry to the event. Each ticket provides a Tier and Block to sit in if a General Pass is purchased, or a reserved seat detailing Tier, Block, Row and Seat if a Reserved Pass is purchased. 

  • WHAT FOOD AND DRINK IS AVAILABLE AT THE VENUE?

    Details of the Food & Drink available at the venue will be made available nearer the event. 

  • Can I bring my own food and drink into the venue?

    No food and drink may be brought into the venue. Free water will be available at fountains across the site.

  • What time do the gates open?

    Gates open at 4pm on Friday, 9am on Saturday and 9am on Sunday, and will close shortly after the final match of the day.

  • WILL PAYMENTS IN CASH BE ACCEPTED?

    Dignity Health Sports Park is a cashless venue and payments must be made by card only. Reverse ATMs are onsite to facilitate cashless transactions.

  • Are there any prohibited items that I should be aware of before attending the event?

    Yes. Prohibited items are included with your Ticketing Terms and Conditions.

  • Are there any restrictions on bringing bags into the venue?

    Yes. Please refer to the Event Terms and Conditions.

  • Should I expect to be searched at the gate?

    Yes. All ticket holders are subject to security searches, if required.

  • I HAVE A QUESTION THAT I CAN'T FIND THE ANSWER TO. WHO DO I CONTACT?

    No problem, please contact the Official Ticket Issuer and they'll be happy to help.

  • IS THERE A SVNS APP?

    Yes! You can follow all of the action from all 8 HSBC SVNS events within the HSBC SVNS app, available now on both the Apple App Store and Google Play Store. More details can be found here.

  • WILL MY TICKETS BE AVAILABLE ON THE SVNS APP?

    No. Tickets are only available to view, download and use from the Official Ticket Issuer for each event.

  • WHERE CAN I WATCH HSBC SVNS LAX?

    In the USA, HSBC SVNS LAX will be shown in it's entirety on NBC by Peacock app. Details of where you can watch the event in other territories can be found on our Where to Watch page.