Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
Postponed
BEFORE YOU ARRIVE
  • The essential info you need to know before attending

    See More

    The essential info you need to know before attending

    /HSBC SVNS CPT

    1. The festival starts when the gates open from 8am, with the rugby kicking off at 9am. The gates will close shortly after the final match of the day, so you can continue the party into the evening.

    2. HSBC SVNS CPT is a mobile ticket only event. Before you arrive ensure that you download the Ticketmaster App (via the App Store or Google Play Store) to access and download your tickets directly on your phone. For easy entry, please do so before you arrive at the venue, and don't forget to bring a valid Photo ID to show at the gates.

    3. From capturing your favourite moments of the day to following all of the action live through the HSBC SVNS app, your phone will be the key to making the most of your HSBC SVNS CPT experience. Download the app now to stay up to date.

    4. There's no parking at DHL Stadium, but you can hop on the free MyCiTi bus shuttle or take in the atmosphere on the Fan Walk to get to the event - check out our Getting to HSBC SVNS Cape Town section for tips.

    5. HSBC SVNS is the ultimate event to express yourself, whether your going in full on fancy dress or rocking the latest trends, just remember to stay cool in the South African summer sun!

    6. We can't wait to welcome you to rugby sevens biggest party - visit the FAQs section below for more information on how to make the most of your time at HSBC SVNS CPT.

  • The Biggest Party in Town

    Find out what's on and how best to elevate your weekend

    The Biggest Party in Town

    Find out what's on and how best to elevate your weekend/HSBC SVNS CPT

    You’ll find plenty of food and beverage options at HSBC SVNS Cape Town. With cuisines from all corners of the globe there is something for everyone. Check out the Food Market, Love Garden and Beach Club located on the Podium to see what's on offer.

    The ultimate festival wouldn't be complete without top DJ's and live music and with over 40 music acts, including Jack Parow, Sun El-Musician and DJ Zinhle there will be non-stop music across the weekend.

    The Beach Club is the perfect chill out spot. Sip on refreshing drinks from the pool bar and groove to electrifying beats.

    The Sun Stage is the ultimate place to express yourself. Located near the Food Market, you can enjoy great food and drinks whilst kicking back with friends, having a laugh and enjoying non-stop entertainment.

    Stock up on all of the latest HSBC SVNS Cape Town merch with three retail areas located on the Podium.

    Food, culture, music and more, check out our What's On page to see what's on offer at the ultimate festival of rugby, and our Site Map for details of where to find it.

  • Getting to HSBC SVNS Cape Town

    How to get to the DHL Stadium

    Getting to HSBC SVNS Cape Town

    How to get to the DHL Stadium/HSBC SVNS CPT

    Walk: You can easily get to the DHL Stadium from the CBD by walking along the Fan Walk.

    Free Shuttle: A free MyCiTi shuttle bus is available for all ticket holders and will run every 15 minutes on 9 and 10 December. Pick up is from Cape Town Civic Centre and drop off at nearby Stadium bus stop. For early birds, the first bus will depart CTICC at 7:30am, with the final bus for the late night revellers leaving the stadium at 11pm.

    Car: There will be road closures in place around the stadium through out the HSBC SVNS CPT weekend. There is no parking at DHL Stadium. A full list of on and off-street parking locations can be found in our FAQs.

    Taxi: There are dedicated Uber and E-hailing drop-and-go areas on Helen Suzman Boulevard. However due to road closures around the Stadium we'd advise being dropped off and collected by Uber or E-hailing services in the CBD and using the free MyCiTi shuttle or Fan Walk to complete your journey to the event.

  • How to use your Tickets

    How to view & use your HSBC SVNS ticket

    How to use your Tickets

    How to view & use your HSBC SVNS ticket/HSBC SVNS CPT

    HSBC SVNS CPT is a mobile only event - which means there are no paper or electronic PDF tickets. Your phone is your ticket so you can just turn up, scan in and have a great time.

    Before you arrive ensure that you download the Ticketmaster App (via the App Store or Google Play Store) to access and download your tickets directly on your phone. For easy entry, please do so before you arrive at the venue, and don't forget to bring a valid Photo ID to show at the gates.

    Entry to the stadium bowl is permitted throughout the day, however re-entry is not allowed through the ticketed perimeter of the event. With non stop rugby, food, a beach club and over 40 music acts including DJ Zinhle, Jack Parow and Sun El-Musician there is plenty to do from sunrise to sunset.

    Head to the Ticketmaster website for more details on Mobile Ticketing and for all other FAQs regarding ticketing.

  • Next Level Experiences

    Hospitality info for Sun Lounge and Spring Hotel

    Next Level Experiences

    Hospitality info for Sun Lounge and Spring Hotel/HSBC SVNS CPT

    Next Level experiences offer fans the best seats in the house, premium all-day food and drink and non-stop entertainment. 

    There is a dedicated entrance for all Sun Room, Spring Hotel ticket holders and Suite Holders to collect wristbands and scan tickets for entry at T1 (located in the forecourt, next to McDonald's). Come prepared with your ticket already downloaded on your phone and visit the Getting to HSBC SVNS Cape Town section to find out the best ways to get to DHL Stadium.

    The Sunroom and Spring Hotel will open from 9am with full bar available from 11am onwards. 

    Visit our Next Level Experiences Map to locate the Ticket Scanning Point and Hospitality Foyers.

  • Get up to speed with HSBC SVNS

    Familiarise yourself with HSBC SVNS

    Get up to speed with HSBC SVNS

    Familiarise yourself with HSBC SVNS/HSBC SVNS CPT

    Cape Town and the DHL Stadium will be play host to the 12 best men’s and women’s teams on the planet with non stop rugby ALL weekend long! We're still putting the finishing touches to the match schedule. Keep your eyes peeled for an announcement shortly after Emirates Dubai 7s wraps up on 3rd December.

    Never miss a moment of the action by downloading the HSBC SVNS app, available on the Apple App Store and Google Play now. Stay up to date with the latest news, exclusive content, explore what's on and to find out more about your favourite teams, players and the official match schedule. 

Close
EXPLORE THE CAPE TOWN SITE MAP

FOLLOW THE SERIES

  • CPT-SVNS
    A WORD FROM ALAN GILPIN
    World Rugby Chief Executive Alan Gilpin said: “We are excited to be launching HSBC SVNS, the supercharged new identity for our Olympic format, with iconic destinations and a new concept on and off the field"
  • CPT-SVNS
    WELCOME TO CAPE TOWN!
    Muneer Ismail, CEO of HSBC South Africa, offers a warm welcome to fans ahead of HSBC SVNS Cape Town.
  • CPT-SVNS
    Welcome message from the Mayor
    To all the players, coaching and management teams and, most importantly, the thousands of traveling fans who have made their way to Cape Town for the HSBC SVNS CPT, I wish you a very warm welcome to the Mother City.
  • GENERAL-SVNS
    Where to Watch
    Watch HSBC SVNS live, wherever you are!
  • GENERAL-SVNS
    Download the app
    Download the SVNS app for all the latest news and content, anytime, anywhere!
  • CPT-SVNS
    FOLLOW ALONG LIVE
    Check out Fixtures and Results to follow the HSBC SVNS CPT live in our real-time match centres
  • CPT-SVNS
    All you need to know about HSBC SVNS 2024
    Who’s involved and what’s at stake … we take you through how the revamped series works.

CAPE TOWN FAQs

  • Event Info & Getting to DHL Stadium 5
  • Prices & Information 8
  • Online Ticketing - Delivery, Refunds, Exchanges & Upgrades 16
  • Seating 4
  • Accessibility 5
  • Hospitality 5
  • Families 4
  • Facilities 10
  • Security 4
  • Digital - SVNS app & Where to Watch 3
  • Which teams are taking part?

    HSBC SVNS CPT will see the 12 best men’s and women’s teams take to the field. The full list of teams taking part, including fixtures, results and standings, can be found here.

  • What is the match schedule for each day?

    The complete match schedule for each day can be found on the fixtures and results page here.

  • Will I be able to leave and re-enter the stadium grounds on the day?

    No re-admittance is permitted. Everything you need for the day is within the stadium grounds, we've got food, drink, fantastic entertainment and, most of all, heart stopping rugby action. 

  • IS PUBLIC TRANSPORTATION AVAILABLE TO THE VENUE?

    Yes, you can get to the DHL Stadium via the Fan Walk or free MyCiTi shuttle bus service, running between the Stadium and the CBD regularly across the weekend. More details can be found on the GETTING TO HSBC SVNS CAPE TOWN section of our Event Info page.

    The final bus leaves 21:30.

  • IS PARKING AVAILABLE AT THE VENUE?

    No parking is available at the DHL Stadium. Make the most of the free MyCiTi bus shuttle service or Fan Walk to get to the stadium from the city centre. Details can be found on the GETTING TO HSBC SVNS CAPE TOWN section of our Event Info page.

  • Where can I purchase tickets for HSBC SVNS Cape Town?

    Tickets for HSBC SVNS CAPE TOWN can only be purchased from Ticketmaster ZA. Tickets purchased through any other outlet, including Facebook or Viagogo are void without refund. Don't be caught out!

  • How old do I have to be to purchase a ticket?

    All ticket purchasers must be over 18.

  • Can I purchase tickets at the stadium?

    All tickets are available online. Limited tickets may be available to purchase in person on the day of the event, subject to availability.

  • Are there any age restrictions for attending the event?

    Under 18s must be accompanied by an adult. Babes in arms are not permitted, and it's not advised under 5 years old attend the event.

  • What is the maximum number of tickets that I can purchase?

    The maximum number of tickets you can purchase in a single transaction is 8.

  • Are there any concessionary discounts?

    All tickets are sold exclusively at full price. Concessionary pricing is available to spectators with accessible requirements, subject to availability.

  • What methods of payment are accepted?

    All major credit and debit cards are accepted, excluding American Express.

  • When do I have to pay for my tickets?

    At the point of purchase. All ticket types are available online.

  • WHAT ARE THE TERMS & CONDITIONS FOR HSBC SVNS CAPE TOWN
  • What happens to my data once the ticket purchase is complete?

    We'd love to stay connected to you, and you will be asked if you would like to hear from us in the future. You are protected under ours and the ticket issuer's privacy policy at point of purchase.

  • How can I change the email address of my Ticketing account?

    Changes to ticketing account details are dealt with by Ticketmaster ZA. Head to the Ticketmaster website for all FAQs regarding ticketing.

  • I have forgotten the password of my Ticketing account. What should I do?

    Changes to ticketing account details are dealt with by Ticketmaster ZA. Head to the Ticketmaster website for all FAQs regarding ticketing.

  • I have more than one Ticketing account. Can I merge two separate Ticketing accounts together, so all tickets are in one account?

    Changes to ticketing account details are dealt with by Ticketmaster ZA. Head to the Ticketmaster website for all FAQs regarding ticketing.

  • Can tickets from two separate accounts be seated together?

    No. We suggest that if you wish to have flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.

  • Can I transfer my ticket to another person?

    Yes, tickets are now available to view within your Ticketmaster account and can be transferred using Ticket Transfer, which can be actioned from within your account.

  • How and when will I receive my tickets?

    Tickets are issued digitally and are now available to view and download within your Ticketmaster account.

  • What do I do if I haven't received my tickets?

    Tickets are issued digitally and are now available to view and download within your Ticketmaster account. If you are unable to see your tickets within your account please contact Ticketmaster ZA.

  • Will I be required to bring ID for entry?

    Yes, ID may be required to confirm proof of age. The name on the ID should match the name on the ticket.

  • Do I have to print my tickets?

    Printed tickets will not be accepted at the entrance of the event. Please ensure that your digital ticket is displayed on your phone in order to gain access into the event. Only the original digital ticket will grant access – do not take a ‘screenshot’ or a digital ‘pdf’ of your ticket as Ticketmaster uses embedded technology to avoid forgery. There might be limited connectivity at the stadium, so view your tickets before you arrive.
    More information on digital tickets can be found on the Ticketmaster website.

  • What do I do if I don't have a smartphone?

    Physical tickets may be issued on exception. You'll need to contact Ticketmaster ZA.

  • What is the policy for refunds or exchanges if I am unable to attend the event?

    All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.

  • Will I get a refund if the event is cancelled?

    Yes. If the event is cancelled you are entitled to a refund. All refunds are inline with the Terms and Conditions and the Ticket Issuers Purchase Policy.

  • I have bought a ticket for one day of the event, but would like to change to a different day. Is this possible?

    You'll need to contact the Ticketmaster ZA Customer Care Team.

  • Can I upgrade my Ticket category after completing my purchase?

    Ticket upgrades may be available subject to availability. You'll need to contact the Ticketmaster ZA Customer Care Team.

  • WILL I BE INFORMED ABOUT THE LOCATION OF MY SEAT WHEN I PURCHASE A TICKET?

    If you select a reserved seat, you can select your seat at point of purchase. 
    If you select to purchase a General Admission ticket you will not be allocated a seat and can sit anywhere within the specific section designated on your ticket. Use our Event Map to navigate your way around the stadium.

  • Can I select my seats in the stadium?

    If you select a reserved seat, you can select your seat at point of purchase. 
    If you select to purchase a General Admission ticket you will not be allocated a seat and can sit anywhere within the specific section designated on your ticket. Use our Event Map to navigate your way around the stadium.

  • Can I request seats next to my family or friends?

    No. If you wish flexibility, secure our General Admission pass to enjoy the flexibility of sitting where you like within your designated seating block.

  • Will I be able to leave and re-enter the stadium bowl on the day?

    Yes! Entry to and from the stadium bowl is permitted throughout the day so you're free to enjoy everything that the Podium has to offer. It is only the stadium grounds where no re-admittance is permitted.

  • What tickets are available for fans with disabilities and those with limited mobility?

    Spectators with accessible requirements can book through the Ticketmaster ZA website, or via their customer care team.

  • How do I purchase Accessibility tickets?

    Spectators with accessible requirements can book through the Ticketmaster ZA website, or via their customer care team.

  • If I have a companion/carer, do they have to purchase a separate ticket?

    No. A complimentary companion ticket can be provided. All accessible tickets and companions are subject to availability. 

  • Are guide dogs allowed into the stadium?

    Yes, guide dogs are allowed into the stadium.

  • Is there accessible parking for blue badge holders?

    Please contact Ticketmaster customer service with your booking details.

  • How do I find out more about Hospitality / Next Level experiences?

    Details on our Cape Town Next Level Experiences can be found here.

    Already purchased? Visit the NEXT LEVEL EXPERIENCES section of our Event Info page to find out more about what's on, when you'll be able to access the stadium, and where you'll be able to scan in on the day.

  • WHERE DO I ENTER THE STADIUM?

    All guests are asked to arrive at McDonalds forecourt for ticket scanning.
    There is a Next Level Experiences marquee just past the ticket scanning where guests can collect wristbands. Once scanned in, head to your allocated Foyer for wristband check and Welcome.


    Visit our Next Level Experiences Map to locate the Ticket Scanning Point and Hospitality Foyers.

  • WHAT TIME DO THE LOUNGES OPEN AND CLOSE?

    Lounges open at 9am on both days. 
    On Saturday the lounges close at 7pm.
    On Sunday the lounges close at 8pm.

  • WHAT IS THE DRESS CODE?

    The dress code for the Sunroom Lounge is Smart Casual.
    The dress code for the Spring Hotel is smart casual but fancy dress is strongly encouraged.

  • CAN I TAKE MY WRISTBAND OFF ONCE I'M IN THE STADIUM?

    No. Wristbands are not to be taken off once allocated.

  • Do children need a ticket?

    All children, regardless of age, must be in possession of a valid ticket to have access to the venue. There are no reduced prices for children.

  • Is there a minimum age for children?

    Under 18 years old must be accompanied by an adult. Babes in arms (under 24 months) are not permitted. It is recommended under 5 years do not attend the event.

  • Can my child sit on my lap?

    No. Babes in arms are not permitted.

  • Is there a Family Zone in the stadium and where is it located?

    HSBC SVNS brings the party across the whole stadium. We recommend to not book tickets in the Party Stand if you are attending with families.  

  • Where does my ticket allow me access?

    A valid ticket provides entry to the event. Each ticket provides a Tier and Block to sit in if a General Pass is purchased, or a reserved seat detailing Tier, Block, Row and Seat if a Reserved Pass is purchased. 

  • What food and drink is available at the venue?

    You’ll find plenty of Food and Beverage options both in the stadium and on the Podium.

  • Can I bring my own food and drink into the venue?

    No. Please refer to the Event Terms and Conditions.

  • Will I be able to leave and re-enter the stadium on the day?

    Entry to the stadium bowl is permitted throughout the day, however re-entry is not allowed through the outer ticketed perimeter of the event.

  • What time do the gates open and close?

    Gates open at 8am and close shortly after the final match of the day.

  • WHAT IS THE POLICY REGARDING PHOTOGRAPHY AND VIDEOGRAPHY AT THE EVENT?

    Please refer to the Event Terms and Conditions.

  • CAN I BUY MERCHANDISE?

    Head to the Podium to check out the official retail on sale.

  • WHAT IS THE PODIUM?

    The Podium is the concourse surrounding the stadium and is home to the Love Garden, Beach Club, Sun Stage and Food Market.
    Explore the Site Map here.

  • WHICH STAND IS THE PARTY STAND?

    The Party Stand is located in the South Stand.

  • WHO DO I CONTACT IN THE CASE OF AN EMERGENCY?

    Emergency medical assistance is on hand at all times. Just ask a uniformed staff or security member.

  • Are there any prohibited items that I should be aware of before attending the event?

    Yes. Prohibited items are included with your Ticketing Terms and Conditions.

  • Are there any restrictions on bringing bags into the venue?

    Yes. Please refer to the Event Terms and Conditions for full restrictions.

  • Should I expect to be searched at the gate?

    Yes. All ticket holders are subject to security searches, if required.

  • I have a question that I can't find the answer to. Who do I contact?

    No problem, please contact the Ticketmaster ZA Customer Care team and they'll be happy to help.

  • IS THERE A SVNS APP?

    Yes! You can follow all of the action from all 8 HSBC SVNS events within the HSBC SVNS app, available now on both the Apple App Store and Google Play Store. More details can be found here.

  • WILL MY TICKETS BE AVAILABLE ON THE SVNS APP?

    No. Tickets are only available to view, download and use from the Official Ticket Issuer for each event.

  • Where can I watch HSBC SVNS CPT?

    Follow all your HSBC SVNS heroes live, wherever you are. Check out our Where to Watch page to find out how to watch live in your local market, or look out for the “WATCH” button in our live match centres!